Upgrading ExCM 2013 R2, 2016, or 2019 to a New Build
Article Contents:
The process of upgrading an existing build of ExCM 2013 R2, 2016, or 2019 to a new build, is very similar to the process the first time you installed ExCM 2013 R2, 2016, or 2019.
Here are the general steps you will follow:
- Obtain the new build from the PremierPoint Solutions website. (Contact Software Sales for instructions about how to find the download page.)
- Copy the new build (.exe file) to the hard drive of the server that runs Central Administration in your farm.
- As a local machine Administrator, run the executable and select the Install option.
- After the software has been unpacked and copied to the hard drive (this is all that the Install option does), run the Configure option. (For 2019 it will say "Launch the ExCM SharePoint Farm Deployment Wizard".)
- The Configure option will take the new solution file (.wsp file) and use SharePoint's farm solution deployment mechanism to deploy all of the new files to all servers in your farm.
- After the deployment has finished, you should verify it by checking the Build number on the ExCM About page (found on the root site of your extranet web application at Site Settings > Extranet Management > About).
- Copy the installer (.exe file) to the other servers in your farm and run only the Install option option (not the Configure option) on each of those servers.
Note: The above steps only need to be performed on your Central Administration server. SharePoint's farm solution deployment mechanism will handle pushing out the new files to all the other servers in your farm. On the other servers in the farm you will only need to run the Install option, not the Configure option. This will result in any updates to the License Administrator software being made to every server in the farm.
The screenshots below show an example of upgrading and verifying a new build:
Make a note of the current build you have deployed (see #6 above for how to locate the build number):
Download and copy the new installer to the hard drive of your Central Administration server, and run it as an Administrator:
Agree to the license terms and click Install:
Next, select Configure:
Run the ExCM Configuration Wizard, which will deploy the upgraded solution to your farm:
Before proceeding, on each server in your SharePoint farm, you will need to run the following commands at an elevated command prompt:
net stop SPTimerV4
iisreset
net start SPTimerV4
Next, verify that the Extranet Collaboration Manager set of menu items show up in Central Administration > General Application Settings:
If you do not see the Extranet Collaboration Manager menu items as shown above, you will need to expand the "Retract and Re-Deploy" section below:
Now, re-deploy the solution to your extranet web application(s):
You can now navigate back to General Application Settings and you should see the Extranet Collaboration Manager group of menu items:
Finally, check the About page again to verify that the new Build is being used:
- Copy the downloaded installation file (ExCM2013.exe, ExCM2016.exe, or ExCM2019.exe) to the server. Make sure to run the ExCMxxxx.exe file as a local administrator.
- Complete the Install option. This will upgrade the License Administrator software on the server:
- After this, you will be presented with the option to run the "Configure" wizard again. You should cancel out of this screen since the Configure wizard has already been run once in the farm and to do it again would be redundant:
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